Q: Why is there a small amount of water or condensation in my washing machine?
A: Each machine is thoroughly tested for quality before it is packaged and shipped. Some, but not all, customers may experience seeing some leftover water or condensation from this test. Feel free to run a wash cycle before your first use if necessary!
Q: How much laundry can I fit in this machine in one load?
A: Up to 16 pounds. The included instruction manual features a guide that gives an estimate for each type of clothing. It's important to adhere to this guide otherwise you risk damaging the machine.
Q: How do the controls work?
A: The control panel is operated with push buttons. We include a user guide that instructs how to use this washing machine and its different programs.
Q: How do I connect the water inlet hose?
A: Our provided water inlet hose brings in fresh water directly from your kitchen or bathroom faucet. It's important to note that the hose uses a G 1/2" thread connection, pictured in the photo gallery. Adapters (sold separately) may be necessary.