Q: I just got my ice maker delivered! Should I use it right away?
A: Please allow for extra time during the initial ice-making process out of the box. We recommended letting the machine sit for 4-24 hours before first use to let the internal coolant settle. Not letting the coolant settle may increase time initially.
Q: Is there anything I should do before I start using my ice maker?
A: In addition to performing a cleaning cycle before first use, fill the water reservoir and fully drain via the drain plugs for optimal performance going forward.
Q: Why is my ice maker not making ice after I just got it?!
A: Your first batch of ice may take up to 1-2 hours depending on temperatures around the machine. In summer it may take closer to 2 hours, and in winter closer to 1 hour. After this first initial run of ice-making, the machine will operate normally.
Q: What are the blue and white flashing lights?
A: If you see blue and white flashing lights near the controls and the ice meter, the unit is working on making your next batch of ice.
Q: Why is there water leakage from the reservoir
A: Please ensure the rear water reservoir is fully installed and inserted into the water inlet. A loose water reservoir may allow for some water leakage if not installed properly.